Terms & Conditions

1. Introduction

Welcome to ck322, Bangladesh's trusted online gaming and cricket betting platform. These Terms & Conditions govern your use of the ck322 website, mobile platform, and all related services (collectively, the "Platform"). By registering an account or accessing any part of the Platform, you acknowledge that you have read, understood, and unconditionally agree to these Terms & Conditions.

ck322 offers a wide range of online gaming products, including cricket betting, live casino games, slots, crash games, virtual sports, and more — all optimised for players based in Bangladesh. Our platform supports popular local payment methods including bKash, Nagad, Rocket, and Upay, ensuring a smooth and familiar transaction experience.

These Terms & Conditions form a legally binding agreement between you (the "Player") and ck322 (the "Operator"). If you do not agree with any part of these terms, you must discontinue using the Platform immediately. We reserve the right to update these Terms & Conditions at any time, and it is your responsibility to review them periodically.

2. Eligibility

Access to and use of the ck322 Platform is strictly restricted to individuals who meet all of the following eligibility criteria:

• You must be at least 21 years of age. ck322 enforces a strict 21+ policy across all products and services.
• You must be accessing the Platform from a jurisdiction where online gaming is not explicitly prohibited by applicable local law.
• You must be registering for personal use only, and not on behalf of any third party or business entity.
• You must not be listed on any self-exclusion register or have been previously banned from the Platform.

ck322 reserves the right to request proof of age and identity at any time. Accounts opened by ineligible players will be suspended and any balances may be forfeited pending investigation.

3. Account Registration and Verification

To access the full range of ck322 services, you are required to create an account on our Platform. You agree to provide accurate, current, and complete information during the registration process and to keep this information updated at all times.

One Account Per Player

Each player is permitted to hold only one account on ck322. Creating multiple accounts, duplicate accounts, or accounts using another person's details is strictly prohibited and will result in immediate suspension of all associated accounts.

Account Security

You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. You must notify ck322 immediately if you suspect any unauthorised access to your account. The following obligations apply:

• Never share your account credentials with any third party, including family members or friends.
• Use a strong, unique password and update it regularly to maintain account security.
• ck322 will never ask you for your full password via email, phone, or any support channel. Treat any such request as fraudulent.

4. Deposits and Withdrawals

ck322 supports a range of trusted payment methods popular among Bangladeshi players. All financial transactions are processed securely using SSL encryption technology to protect your personal and financial data.

Deposits

Minimum deposit amounts and processing times vary by payment method. Deposits via bKash, Nagad, Rocket, and Upay are typically processed instantly. ck322 does not charge fees on standard deposits, though your payment provider may apply their own transaction charges. All deposits must originate from a payment account registered in your own name.

Withdrawals

Withdrawal requests are subject to identity verification and may be processed within one to five business days depending on the chosen method. The following conditions apply to all withdrawal requests:

• You may only withdraw funds to a payment account registered in your own name and verified on the Platform.
• Any active bonus wagering requirements must be met in full before a withdrawal can be processed. Incomplete rollover obligations will result in the withdrawal request being placed on hold.
• ck322 reserves the right to carry out enhanced due diligence checks on large or unusual withdrawal requests before approval.

5. Bonuses and Promotions

ck322 periodically offers bonuses and promotional incentives to both new and existing players. All bonuses are subject to specific terms, and players are encouraged to read the applicable bonus terms before claiming any offer. General bonus conditions include:

• Welcome bonuses are available to new players only. A player may claim a welcome bonus once per household and once per verified payment method.
• Bonus funds are subject to wagering requirements (rollover) before they can be converted to withdrawable cash. The applicable rollover multiplier is stated on each individual promotion page.
• Free spins awarded as part of any promotion expire 7 days after issue unless stated otherwise in the specific promotion terms.
• ck322 reserves the right to withdraw, modify, or cancel any bonus or promotion at any time without prior notice if misuse or abuse is detected.

Bonus abuse, including but not limited to creating multiple accounts to claim the same promotion, will result in the permanent closure of all associated accounts and forfeiture of any balances.

6. Responsible Gaming

ck322 is committed to promoting responsible gaming among all players. We provide tools to help you stay in control of your activity, including deposit limits, session time reminders, and self-exclusion options. If you feel that gambling is negatively impacting your life, we strongly urge you to make use of these tools or contact our support team immediately.

Gaming should always be an enjoyable leisure activity, not a means of generating income or resolving financial difficulties. Players aged 21 and above are the only individuals permitted to use this Platform. For further guidance, please visit our dedicated Responsible Gaming page.

7. Prohibited Conduct

Players must use ck322 only for lawful personal entertainment. The following actions are strictly prohibited and may result in account suspension, permanent ban, and legal action:

• Using automated software, bots, scripts, or any third-party tools to gain an unfair advantage over other players or the Platform.
• Engaging in money laundering, fraudulent chargebacks, or any activity intended to manipulate the Platform's financial systems.
• Colluding with other players to fix outcomes in any game, match, or event offered on the Platform.
• Providing false, misleading, or unverifiable information during registration, verification, or any support interaction.
• Attempting to exploit technical glitches, errors in odds, or platform vulnerabilities for financial gain.

8. Intellectual Property

All content on the ck322 Platform, including but not limited to text, graphics, logos, game interfaces, software, and design elements, is the exclusive property of ck322 or its licensed content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal gaming purposes only. Any reproduction, distribution, modification, or commercial exploitation of Platform content without prior written consent from ck322 is strictly prohibited.

9. Privacy and Data Protection

ck322 collects and processes personal data in accordance with its Privacy Policy, which forms an integral part of these Terms & Conditions. By using the Platform, you consent to the collection, use, and processing of your personal information as described therein. We implement industry-standard security measures, including SSL encryption and secure server infrastructure, to safeguard your data at all times. For full details, please review our Privacy Policy.

10. Limitation of Liability

To the fullest extent permitted by applicable law, ck322 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the Platform. This includes, without limitation, loss of winnings, loss of data, loss of goodwill, or service interruptions.

ck322 does not guarantee continuous, uninterrupted access to the Platform and accepts no responsibility for technical failures, downtime, or connectivity issues caused by third-party service providers, network conditions, or events beyond our reasonable control.

11. Amendments to These Terms

ck322 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, we will update the "Last updated" date at the top of this page. It is your responsibility to review these Terms & Conditions periodically to stay informed of any changes.

Your continued use of the Platform following any amendment constitutes your acceptance of the revised Terms & Conditions. If you disagree with the updated terms, you must stop using the Platform and may close your account at any time by contacting our support team.

12. Governing Law and Dispute Resolution

These Terms & Conditions and any disputes arising in connection with them shall be governed by and construed in accordance with applicable laws. In the event of a dispute between you and ck322, we encourage you to contact our support team in the first instance so that we may attempt to resolve the matter amicably. Any unresolved dispute shall be referred to binding arbitration. You may contact us at [email protected] for any legal or account-related queries.